WHAT IS MEDIWALI

MEDIWALI is a health portal owned and operated by Mediwali Health Tourism Trade Joint Stock Company. All rights belong to Mediwali Health Tourism Trade Joint Stock Company.

MEDIWALI'S PURPOSE

The purpose of the MEDIWALI health platform is to bring together online site visitors or users who want to receive treatment applications / services in the field of health around the world, with clinics, hospitals or other health providers that provide health services in various parts of the world. While doing this, it makes positive discrimination in favor of those who want to receive service from MEDIWALI. It always organizes, informs, works and provides services to meet their needs.

LIMITATION OF LIABILITY WHEN MEDIWALI PROVIDING SERVICES

MEDIWALI contains up-to-date information, statistical values, medical practices, devices and other information of hospitals or clinics the at want to provide health services on the internet. While doing this, they either get the necessary information, documents, pictures from them, add them to the website or enter their own doctor, hospital, clinic information and health application procedures with the permission of MEDIWALI. For this reason, MEDIWALI does not take responsibility for this information. Although, MEDIWALI checks the information entered by health providers and interferes with the information in order not to mislead or protect its users who want to receive service. The warning of the persons or institutions entering this intervention information will be made by MEDIWALI if it is not changed by them. In case of false or biased information, MEDIWALI may inform its visitors. Despite all this, MEDIWALI does not guarantee the authenticity of the information.

While MEDIWALI informs its users or visitors about medical services from around the world, it also tries to provide information about health tourism or tourism practices. Since medical applications are not evaluated by medical professionals, they are not advisory. It cannot be used in the diagnosis and treatment of diseases and MEDIWALI does not accept the deficiencies that may arise due to this. While MEDIWALI provides information about services such as transportation and hotel management other than health services, these do not constitute a recommendation. The choice is always made by the MEDIWALI portal visitor or user, MEDIWALI only assists upon request.

The person or institution that wants to receive service from the MEDIWALI health portal reaches MEDIWALI online or through the call center. After transferring their information to the coordinators or call center officers, he/she accepts that he/she transfers his/her personal information. MEDIWALI first reaches the health server (hospital, clinic, etc.) according to the user's request, prepares the medical reservation and returns to the user and presents the reservation. MEDIWALI scientific committee can only inform the patient about medical applications or reservations, and never give advice.

MEDIWALI; In addition to hospital and clinic reservations, it will also help with transportation and hotel reservations at the request of the users. In addition, MEDIWALI will continue to help in any difficulty in the region. Users returning to their countries and cities after surgical operations. MEDIWALI will try to help you in health care and will offer you the necessary people or institutions for your preference. The MEDIWALI health portal team (doctor, dietitian, nurse, esthetician and others) is happy to provide all this.

Service Providers

We may employ third-party companies and individuals due to the following reasons: To facilitate our Service; To provide the Service on our behalf; To perform Service-related services; or To assist us in analyzing how our Service is used. We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

HOW MEDIWALI WORKS

You can find hospitals, clinics, institutions and specialist doctors on the MEDIWALI health portal to solve your health problems. In the search engine section, type something that explains your purpose, such as your disease, the description of your surgical procedure, the type of treatment you want, the name of the doctor you want to contact, the hospital - clinic you want to go to or the medical practice you want to have. The MEDIWALI health portal will list you a series of results. You can filter the results if you want. If you have not found the result you want to know, the MEDIWALI medical team will assist you. All you have to do is leave a request. MEDIWALI's expert healthcare team will get back to you. Please indicate one or more language options that you want to speak. If you have found the necessary results in the MEDIWALI health portal, the portal will guide you. It will achieve the result you want to achieve. While making these referrals, they may ask you for personal information such as your age, illness, and the application you want to have. This personal information will not be shared with third parties or institutions without your consent. If you don't want any of these, just a call request will suffice. MEDIWALI's expert healthcare team will definitely get back to you. Remember, if you specify your mother tongue or spoken language, the MEDIWALI team will identify the appropriate expert to contact you. If you do not want to contact the MEDIWALI team by phone, you can also reach us through e-mail, Whatsapp etc. MEDIWALI team will reply you as soon as possible. With the MEDIWALI team, you can safely discuss and share your health problems, the service you want or the hospital-clinic-institution-hotel etc. in detail. The MEDIWALI coordination team can consult your information with the MEDIWALI scientific committee if you wish. This consultation is only to increase knowledge and reduce misdirections. It is never meant as a recommendation. It is for informational purposes only. According to the information obtained from the scientific committee and your request, the professional team of MEDIWALI to contact the hospitals contacts the units of these hospitals. Details of the service you will receive from treatment units or clinics are determined. Such as; how many days should the person who will have rhinoplasty come before the operation, how many days he will stay in the hospital and how many days he will stay at the hotel, transfers and visa procedures, and possible pricing... The pricing of health applications, transfer and hotel services are presented to you in detail. The cost of health services is an approximate fee. The actual fee is determined at the hospital or clinic. After this information, the MEDIWALI team will inform you again and make reservations for suitable dates. If you have an online video call request with your doctor, MEDIWALI will provide this with the payment of the doctor's fee. Pricing depends entirely on the doctor's request. If you accept your reservation confirmation after all these stages, the same barcode will be sent to your mobile phone, the mobile phone of the person who will meet you at the destination and your translator, and your health tourism information (like your name, surname, mobile phone, flight time) will be shared. MEDIWALI charges a symbolic fee for performing these services. Whichever is the currency of the country you are in, 100 units are taken (such as 100 dollars, 100 euros, 100 lari). MEDIWALI receives its fee from the medical center according to the terms of the agreement. In case of withdrawal or failure of health tourism, the symbolic fee is refunded within 90 working days. MEDIWALI can also provide you with extra services such as tourism, restaurant, translator, transfer, apart from health applications. Pricing for these is not included in the health services applications, it is made separately. After your reservation is made according to your request, MEDIWALI keeps you informed. From the time you leave your home to the time you arrive at your home after the treatment, MEDIWALI makes an extra effort to overcome all the mishaps. For unforeseen problems, MEDIWALI is just a phone call away. During your stay in the hospital, MEDIWALI always hears from you and helps you protect your interests. You will always feel that MEDIWALI is with you.

SCIENCE COMMITTEE CAN GIVE FREE CONSULTATION TO MEDIWALI MEMBERS

MEDIWALI scientific committee researches the specialties, reference values, surgical abilities of doctors from all over the world and informs MEDIWALI members free of charge MEDIWALI scientific committee tries to prevent mistakes by presenting the medical conditions of MEDIWALI patients to clinics or hospitals, and reports the feedback received from hospitals to MEDIWALI members free of charge. Evaluates the examinations of MEDIWALI members for their health-related problems, and provides free information about hospitals and doctors for solutions. MEDIWALI scientific committee tries to help and informs MEDIWALI members in favor of MEDIWALI members in medical communication problems between the hospital and MEDIWALI patients. MEDIWALI scientific committee evaluates medical devices and equipment in hospitals and clinics, MEDIWALI informs MEDIWALI members about it. MEDIWALI HEALTH PORTAL USAGE RULES Site users or visitors;

1) During the MEDIWALI visit, the user cannot hide your real identity, use the name of another person or institution, take action, or mislead MEDIWALI employees.

2) It cannot use-upload viruses to disable the MEDIWALI health portal or send viruses to other sites using its name and can not harm them. It can not take approaches that cause overloads or hacker-like attempts.

3) Persons-institutions using or visiting the MEDIWALI health portal cannot violate the laws of any country or state or city, and for this purpose, they cannot upload, exchange data or otherwise exhibit unauthorized behavior contrary to the regulations of any institution by using the MEDIWALI health portal.

4) Those who use or visit the MEDIWALI health portal can not make immoral, obscene, offensive, harassing, humiliating, hateful, racial discrimination or other articles, practices or other approaches that are unbecoming of humanity. By using MEDIWALI, it can not harm other institutions, sites, people and others in this way.

5) MEDIWALI can not impersonate the institutions or individuals that are solution partners on the health portal and can not act in that way.

6) Users or visitors can not advertise on the MEDIWALI health portal or advertise MEDIWALI without permission.

7) A visitor or user of MEDIWALI may not act inappropriately to the other visitor or user or their solution partners or agents or others as above.

8) MEDIWALI is not responsible for the actions of individuals under the age of 18 who use the MEDIWALI health portal. There is no obligation to inform MEDIWALI parents in this regard.

9) The laws and courts of the Republic of Turkey are authorized in all illegal or court cases or disputes above. In addition, MEDIWALI can add additional items to the above items and MEDIWALI visitors or users accept them as well.

MEDIWALI PAYMENTS AND REFUND

No medical fee is charged from the visitors who receive service or assistance in the field of health from the MEDIWALI health portal

MEDIWALI does not negotiate or determine the fee for the fee that hospitals or clinics receive from patients, and MEDIWALI does not enter into monetary agreements that will make its visitors suffer.

The person who makes the reservation using the MEDIWALI health portal receives a SYMBOLIC FEE of 100 units (such as 100 dollars, 100 euros, 100 lari, 100 pounds) according to the currency of the country they are in. This SYMBOLIC FEE should be understood as a mutual agreement or settlement of the reservation agreement. If the person withdraws from their reservation within the last 72 hours, the SYMBOLIC FEE will be refunded within 90 working days. MEDIWALI makes this fee in order to prevent frauds or to prevent damage to medical centers or to eliminate grievances.

MEDIWALI health portal receives the medical pricing from the health institution, it does not determine it itself. The price determined in the reservation is the average price. The actual fee is determined by the healthcare provider only at the time of admission or discharge from the hospital and MEDIWALI is not included in this fee.

During admission to the hospital or clinic, the healthcare provider may receive some or all of the fee in advance, in installments or after payment. After treatment, MEDIWALI shares all these, but can not determine it. In this regard, the answerer is the health provider (hospital, clinic, medical center, etc.).

If the healthcare provider does not provide the service, MEDIWALI can assist in the repayment of the fee, but can not make a definitive determination.

MEDIWALI may charge extra for requests other than package reservations (hotel, restaurant, excursion, entertainment, translator, etc.) and notify the people it serves. In the package reservations, if there are package contents such as hotels and restaurants, they are not considered out of package and no fee is charged.

MEDIWALI HEALTH PORTAL COMMENT POLICY

Comments to be made on the MEDIWALI health portal are only made by MEDIWALI visitors, users, service recipients or service providers. It first examines all comments made. It has the right to publish or not to publish. It supports and encourages the strong, unbiased comments of people who receive service from MEDIWALI.

Health tourism stories of users who receive service from MEDIWALI are especially requested by other users. MEDIWALI is pleased to share the stories and especially encourages them to share.

MEDIWALI publishes strong expressions of comments made about doctors, hospitals, medical centers, agencies, translators or other health-travel providers without changing the meaning or originality. MEDIWALI supports and is satisfied with unbiased comments. However, MEDIWALI tries to remain faithful to its original form by trying to ensure the integrity of meaning in translations between languages.

MEDIWALI accepts and supports comments as the right to make decisions or get information for other visitors. However, MEDIWALI wants the comments to be appropriate for all the people around the world and demands that they be in a way that does not offend them.

MEDIWALI interferes with comments in violation of personal rights (against Personal Data Protection Law), religious, political, unethical, profanity, hate speech, humiliating or similar situations and has the right not to publish them. The Commentator is responsible for complying with them.

MEDIWALI will not allow other personal informations such as revealing the privacy of others, e-mail, pictures, phone number or social media accounts to be added to the comments.

MEDIWALI will not allow promotional or advertising applications in the comments.

MEDIWALI does not publish comments that will adversely affect, discredit or target the commercial business of all persons, organizations, agencies, doctors or others not listed here, from whom it receives or provides services. However, if the negative situations are only informative, MEDIWALI respects the right of other users to receive information and MEDIWALI is pleased to be added to mediwali.com.

The same person or institutions or third parties who have previously received service have the right to reply to the comments made about the person or institutions on MEDIWALI. The comments they make should also be of a quality that can be published as defined above. Otherwise, MEDIWALI will not allow it.

A comment published on MEDIWALI is published by the commentator taking full responsibility. MEDIWALI accepts no responsibility for comments. If a comment is requested to be removed, get in contact with [email protected] . MEDIWALI staff will be happy to assist.